Hotel Rio Serrano and Spa
8.7Rating
ExcellentRated by Guests
1,113Reviews
What to expect
Pros
- 🏞️Spectacular views of the Torres del Paine mountains
- 🍴Excellent gourmet meals and dining options
- 🏊♂️Beautiful spa area with pool, sauna, and relaxation facilities
- 🐎Opportunities for horseback riding and outdoor activities
- 👩🍳Friendly and attentive staff providing exceptional service
- 🌄Idyllic location in a stunning valley with ever-changing mountain views
- 🍹Delicious cocktails and beverages served at the bar
- 🛏️Comfortable and spacious rooms with panoramic views
- 🏊Indoor pool with massage jets providing a relaxing experience
- 🐴Guided tours and activities offering unforgettable experiences in Torres del Paine
Cons
- 🥶Some areas of the hotel, like the elevator and restaurant, can be chilly
- 🔊Noise issues, including music from the spa being audible in rooms
- 💲High prices, especially for certain services like transportation and tours
- 🚗Limited transportation options to and from the hotel, potentially leading to inconvenience
- 🍳Extra charges for specific items like premium coffee or beverages at breakfast
- 👥Crowded dining areas during peak times, especially with large tour groups
- 🧹Areas in need of renovation or updating, such as outdated room decor and lighting
- 🚙Limited accessibility without personal transportation, affecting ease of exploration
- 🏛️Some guests experienced issues with discriminatory pricing based on nationality
- 🎒Expensive tour and transport options, suggesting more cost-effective alternatives
What this place has to offer
Things to do and ways to relaxBilliards, Boating, Body scrub, Body wrap, Fishing, Fitness center, Foot bath, Game room, Hiking, Horseback riding, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Hotel Rio Serrano is a popular choice amongst travelers in Torres Del Paine, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are just some of the facilities on offer. Designed for comfort, selected guestrooms offer carpeting, cleaning products, clothes rack, free welcome drink, mirror to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including boats, hiking trails, theme park, fishing, massage. Discover all Torres Del Paine has to offer by making Hotel Rio Serrano your base.
Where you'll be sleeping
32 m²
Superior Mountain View
1 king bed or 2 single beds
32 m²
Superior Mountain View Double or Twin Room - All Inclusive Package Included
2 single beds or 1 king bed
32 m²
Superior Room
1 king bed or 2 single beds
28 m²
Standard Plus
1 king bed or 2 single beds
24 m²
Standard Double or Twin Room
1 king bed or 2 single beds
24 m²
Standard Double or Twin Room - All Inclusive Package Included
2 single beds or 1 queen bed
28 m²
Standard Plus Twin or Double Room - All Inclusive
2 single beds or 1 king bed
Single Room - Superior
Standard Plus Double or Twin Room - All Inclusive Package Included
Single
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